Martin Group recognizes that immediate support for desktop technical issues is a critical tool in keeping your business or organization running. Getting a technician on site the same-day may not be fast enough! To offer the fastest and most comprehensive support, Martin Group utilizes TeamViewer QuickSupport as a remote troubleshooting tool.

TeamViewer is an all-in-one software for remote technical support. With this simple tool, Martin Group may remote control any computer over the internet within seconds or use TeamViewer for online discussions/assessment. The platform is safe, secure, and in common use throughout the industry.

How To Connect Your Computer with TeamViewer QuickSupport

You know Martin Group's reliability for maintaining and servicing multi-function printers, desktop printers, and entire printer fleets. Get the same passion for service with our IT support. Need to sign up? Contact us to get the process started.

Download TeamViewer QuickSupport to start it. TeamViewer QuickSupport does not have to be "installed" like a traditional program and can be executed even without Windows administrator rights.

Need more information about TeamViewer QuickSupport? Please feel free to visit TeamViewer's install page for more information!

Martin Group's TeamViewer ID (see image on right). Enter it in the “Partner ID“ field. Click on “Connect to partner“ and enter the Martin Group‘s password in the next dialog to establish the connection.

Martin Group's ID: 881 789 431

Password: 8456

Have Questions or Concerns About Remote Technical Support?

If you would like to know more about our remote technical support features or options, please call us at (800) 222-6265 or fill out the form in the left column! We will be happy to answer questions or even schedule a demonstration.

SALES REPRESENTATIVES

Martin Group, a rapidly expanding Konica Minolta and Muratec MPS, Managed IT, printer and multifunction dealer, has openings for self-motivated sales professionals to join our award-winning team. The territory sales representatives will be responsible for the sale of Konica Minolta and Muratec automated office equipment and Martin Group services to businesses and organizations. Duties include developing and maintaining client base, analyzing client workflow, and proposing and implementing solutions. 

REQUIREMENTS

• Bachelor’s degree and outside sales experience is preferred (will train the right candidate)
• Assertive personality
• Expertise in making successful sales presentations helpful
• Ability to manage time
• Entrepreneurial talent
• Proven team building skills
• Positive client service attitude

COMPENSATION

Base salary with generous commissions; performance-based incentives; benefits including medical, dental and vision insurance and 401(k) plan; automobile mileage reimbursement; cell phone reimbursement; advancement opportunities; and the chance to excel in a career that you control.

TO APPLY

For more information about the position, e-mail resume to careers@martingroup.com. 

IT Technician

Martin Group, a rapidly expanding copier, printer and IT services dealer, has an opening for an IT Technician who is self motivated and enjoys working with a team. Duties will include electrical, mechanical, and computer networking skills to troubleshoot problems and perform regular maintenance as well as implement, administer, and maintain components of networks and IT equipment.

A successful candidate will possess a professional and enthusiastic attitude and exceptional customer service skills. This position requires IT experience, excellent time management, and great attention to detail.

REQUIREMENTS

• Bachelor's degree and industry experience is preferred (will train the right candidate)
• Excellent driving record & valid drivers license
• Professional and enthusiastic attitude
• Ability to operate industry software is preferred (will train the right candidate)
• Proven team building and customer service skills
• Ability to manage time

COMPENSATION

Hourly wage; full benefits including medical, dental and vision insurance, paid vacation and holidays, and 401(k) plan; advancement opportunities; and the chance to excel in a career that you control.

TO APPLY

For more information about the position, e-mail resume to careers@martingroup.com. 

Service Technician

Martin Group, a rapidly expanding copier, printer and IT services dealer, has an opening for a service technician who is self motivated and enjoys working with a team. Duties will include electronic, electrical, mechanical, and computer networking skills to troubleshoot problems and perform regular maintenance.

A successful candidate will possess a professional and enthusiastic attitude and exceptional customer service skills. This position requires strong mechanical skills, excellent cause and effect troubleshooting skills, and great attention to detail.

REQUIREMENTS

• Konica Minolta certification and industry experience is preferred (will train the right candidate)
• Mechanical & electronics training
• Excellent driving record & valid drivers license
• Professional and enthusiastic attitude
• Accuracy and ability to operate computers (word, excel, outlook)
• Ability to operate industry software is preferred (will train the right candidate)
• Proven team building and customer service skills
• Ability to manage time

COMPENSATION

Hourly wage + bonus opportunity; full benefits including medical, dental and vision insurance, paid vacation and holidays, and 401(k) plan; advancement opportunities; and the chance to excel in a career that you control.

TO APPLY

For more information about the position, e-mail resume to careers@martingroup.com. 

Discover the Advantages of a True VoIP IP PBX - 3CX Phone System

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy to manage by system administrators as it integrates well with Windows Network infrastructure.

“We have been very pleased with the overall capability of the 3CX telephone system within our business. With a Windows-based system, we have control over the phones and don’t have to pay for support from our old provider.” – Brian Dunn, Agilis

Benefits of 3CX Phone System:

• 3CX Phone System can use the existing network and you can do away with phone cables
• Easier to install and manage via its web-based management console
• Far less expensive than a hardware-based PBX
• Allows employees to hot-desk and tele-work
• Users can configure their extensions themselves using the self-service User Portal, 3CX MyPhone
• Utilize any SIP phone instead of being locked into one vendor
• Receive and make calls via existing phone lines using VoIP Gateways
• Save on call costs with 'out of the box' configurations for popular SIP / VoIP providers

“Desktop control and unified messaging features have drastically improved team communications - and 3CX delivered these features in an easy and manageable way,” said Bill Peters, Head of IT, Team Lotus

Key Features:

• 3CX MyPhone – Desktop Call Control
• 3CXPhone for Windows– VoIP Softphone
• 3CX Management Console - A Web-based management console for easier phone system administration
• Unified Communications - Increase in company productivity
• Unlimited extensions
• BLF - Set presence and eliminate phone tag
• CRM Integration – Launch calls directly from your favorite CRM (Microsoft Outlook, Salesforce.com, Sage Act!, Microsoft Dynamics and SugarCRM)
• 3CX Bridges – Connect branch offices seamlessly
• 3CX Tunnel – For easy remote connections
• Fax server for receiving faxes
• Unified Messaging – Receive voice mail and fax via email
• Unlimited auto-attendant / digital receptionist
• Phone provisioning
• Paging and intercom
• Call forwarding with advanced rules by caller ID, time and type of call
• Call queuing, recording, conferencing
• Call park and pickup

“3CX was remarkably flexible and easy to install. It was also extremely simple to manage. Being able to run 3CX on Windows Server offers great peace of mind.” - IT manager Dustin T. Adam, RE/MAX

You can view the 3CX Phone System brochure (PDF). If you require any assistance with setting up 3CX Phone System, we are more than happy to help. 

You can read more about 3CX and VoIP on the 3CX VoIP Blog and you can interact with the 3CX Team via the 3CX Facebook Page.

About 3CX

3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. Leading companies worldwide such as Formula One’s Team Lotus, Boeing, Ohio State University, MIT and RE/MAX use 3CX Phone System. 3CX has been listed as a CRN 2011 Emerging Vendor and has earned Windows Server Certification as well as other numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information, visit: www.3cx.com and find them on Facebook. 

Thanks for taking the time to complete this form. This email will be directed to the appropriate personnel as soon as possible. A representative from Martin Group will contact you as soon as possible.

If you require immediate assistance, please contact our team to see how we can be of service.

We offer three separate programs to suit your office's specific needs:

OneSource Silver

We provide you a quotation on laser printer cartridges. If you choose to buy from us, our program provides free repair, parts and labor should any of your printers need service. No contracts to sign, no analysis of usage, just immediate savings on current toner costs and future repair costs.

OneSource Gold

We analyze your fleet of printers and, based on your volume and types of printers, offer you a cost-per-copy program that provides free repair, parts, supplies (cartridges) and labor should any of your printers need service. Program can be from one year to five years in duration.

OneSource Platinum

Same program as Gold except we purchase your fleet of printers from you so that keeping your fleet current with technology and performance is our responsibility, not yours.

Whichever program you choose, your savings start day one. You have no capital expenditure, and you have the assurance of Martin Group's dependable service and support.

For more information, please contact us at (800) 222-6265 or email us.

What Are the Benefits of OneSource?

Control Total Ownership Cost

Learn the true costs of managing your device fleet and how to cut real dollars by at least 10 percent and in some cases more than 30 percent out of your monthly spending. Receive monthly invoices at fixed, predictable costs which allow you to budget your document output.

Optimize Fleet

Get the right device, in the right location, to perform the right functions to enhance productivity – a customized solution for your unique environment.

Manage the Environment

Install FleetView software for remote meter reads and device monitoring. Receive volume reports monthly to track your output volumes on each device.

OneSource Support and Supplies

Receive remote and onsite support from certified technicians. Have quality supplies delivered to your doorstep automatically.

Martin Group Partnership

Ongoing account management, through quarterly reviews, to make certain that your fleet maintains optimal performance levels now and as your business evolves.

For more information, please contact us at (800) 222-6265 or email us.

Even in this electronic era, faxing continues to be in demand. The unique features of faxing can be a useful tool for businesses that need to adhere to specific policies and regulations. But, gone are the days of the standalone fax machine in the corner that just prints paper. Businesses today can choose among a wide array of features and functions, including email-based faxing services.

Desktop Multifunction and All-in-One Printers

With multifunction and All-in-One printers, offices can integrate the fax function right into their main printing equipment. The advantages include lower operational costs, less physical space requirements and integration into your network for email fax forwarding and archiving.

Current Models

Konica Minolta bizhub 20
Konica Minolta bizhub 25
Konica Minolta bizhub C25
Konica Minolta bizhub C35
Muratec MFX-1950
Muratec MFX-2550
Muratec MFX-2570
Muratec MFX-2590
Muratec MFX-3550
 

 Standalone Fax Machines

Advances in technology make standalone fax machines a good choice, particularly for smaller offices. Some standalones can even be connected to your local computer and used for USB printing or TWAIN scanning into your software applications, while others can be connected to your network as printers or as color scanners.

Current Models

Muratec F-116/F-116P
Muratec F-315
Muratec F-525/F-525D
Muratec F-565
 

Email-Based Faxing

EasyLink integrates with your existing email account for a seamless solution for both office-based and mobile staff. You can send and receive faxes from your regular email program just as easily as you send an email message. Eliminate standalone fax machines, fax servers, and high monthly line charges, and significantly cut the number of printed pages.

You’ll be assigned a fax number (with your choice of area code, including toll free) that you can share with your correspondents; they won’t see any difference from a landline fax number. Or, you can port your already-in-use fax number to the EasyLink service from your current telephone provider without any disruption in service. 

For more information, please contact us at (800) 222-6265 or email us.

As your business partner, we offer a robust selection of production-enhancing application software solutions that allow you to expand your repertoire of services and add versatility to your equipment.

Our application solutions were developed by exceptional programming companies based around the world and offered through our partnership with Konica Minolta. They are tested and guaranteed to work seamlessly with your commercial print hardware.

Variable Data Printing

Today’s professional printers are evolving. It’s not enough to make great prints. Increasingly, your customers are looking to you for digital print and marketing services to help them maximize the ROI from their print jobs.

Harness the combined power of graphics with databases with Variable Data Printing software. Create unique customized postcards, letters, flyers, and business forms that increase the value of the service you provide – and your revenue. 

PrintShop Mail Suite by Objectif Lune

Do your customers need better results with their targeted marketing campaigns? Create individualized pieces easily with this desktop variable data printing application.

With PrintShop Mail’s user-friendly tools, you create one layout for all recipients; then, you can drag-and-drop in fields from a data source (such as an Excel spreadsheet) and easily set rules to allow you to skip pages, change the text, change images on the fly, and more. The result – each new print is unique and tailored to the recipient. Efficient technology keeps your computer from being tied up while the final job is sent to your printer.

The PrintShop Mail Web option permits implementation of a web-based central production server, so clients located anywhere may send in their jobs to you for printing and finishing.

PlanetPress by Objectif Lune

Do your customers need to regularly print transactional statements, use pre-printed shells or want to add individualized promotional messages to invoices? Check out PlanetPress, an electronic forms solution. PlanetPress’ modules enable easy creation and printing of transactional and transpromotional documents.

Data can be taken in from most hosts, including ODBC compliant databases, and set up to print automatically. Your electronic form template can be easily revised when updates are needed.

PlanetPress also gives you flexibility in how the final piece is distributed, including high-volume printing, faxing and emailing, and allows you to deliver pdfs for your clients’ archiving requests.
 

DirectSmile by DirectSmile GmbH

Put some extra “wow” into your variable data with image personalization. DirectSmile integrates with PrintShop Mail to add personalized images to your finished piece. Don’t just change the image, change the actual content of the image. You’ll add customized text in such a way that the recipient can’t tell it wasn’t part of the original image – each recipient will see an image specifically created just for them.

You can design your own image sets (background image + stylized font) or purchase additional image sets from DirectSmile’s catalog of more than 900 print-ready templates.

Color Imaging Tools

Perfect your desired output from your Konica Minolta bizhub PRO production color systems and bizhub PRESS digital presses to exacting standards. Through Konica Minolta’s partnerships with EFI and Creo, we offer a full line of production image print controllers; software including EFI’s Command Workstation, SeeQuence Suite and Color Profiler Suite; and spectrophotometer options.

Choose from external or embedded image print controllers that allow you to improve your RIPs; deliver professional color and consistency; and decrease set-up errors and costly reprints. Options are scalable to grow with your business.

Production Workflow

Busy production print environments achieve the highest efficiency and profitability with print and workflow management solutions.

MicroPress by EFI

The EFI MicroPress production workflow systems offer high performance and 64-bit digital document processing for mid-to-high production print on demand environments. The server and controller solution offers scalable models, to handle 1-12 engines. Features include full make-ready support, subset finishing and tab creation; scanning application; job split; and color split.
 

Printgroove by Konica Minolta

Printgroove print management software offers web-based job submission, automated job ticketing and quoting for light production printing, CRDs and small to mid-size print shop environments. You can select modules that allow your clients to input and track their jobs via the web 24/7; automate the makeready process; manage job ticketing and monitor device status in real time; and manage print queues. It can be configured to fit your workflow, handling rising traffic volume and accommodating as many printing steps and stations as your business processes demand.
 

For more information, please contact us at (800) 222-6265 or email us.

An investment in security.

All companies generate paper in the course of doing business. But, it’s really not paper, it’s what’s on that paper: vital information about your employees, your business strategy, your accounting and financial data, client lists, and other mission critical documents.

Most companies spend hours creating, maintaining and archiving their documents, but don’t give a second thought to safely disposing of documents once they are no longer needed. If you dispose of your business records without shredding them, you could be placing your business at risk. Don’t leave your business’ private records vulnerable to theft by outsiders.

To complement your document creation with secure document destruction, Martin Group carries a full line of shredders by Martin Yale/Intimus. A wide range of features gives you choices on cutting capacity; strip vs. cross cut; shred size; even handling multimedia and credit cards.

Your account representative can help you determine what kind of shredder you need for your business’ requirements - whether it’s a small model for a single user or a larger system for an entire department.

Please read our guide on how to choose a shredder.

For more information, please contact us at (800) 222-6265 or email us.

We serve the southeast Wisconsin, south central Wisconsin and northern Illinois region including Lake Geneva, Madison, Janesville, Monroe, Racine and Kenosha, WI; and Rockford, Belvidere, Woodstock, Cary and McHenry, IL. 

Corporate Headquarters

501 Commercial Court
Lake Geneva, WI 53147
(262) 248-8911
Fax: (262) 248-8927
Email: info@martingroup.com

Janesville, Wisconsin office

615 N. Parker Drive
Janesville, WI 53546
(608) 362-3770
Fax: (608) 498-4734
Email: info@martingroup.com

Rockford, Illinois office

(815) 227-5704
Fax: (815) 227-5709
Email: info@martingroup.com 

Visit our partner, OfficePro, by clicking their logo below.

When you start looking for a new copier, you’re going to hear a lot of promises from vendors that claim they are “the best.” But, what exactly are they promising to do for you?

At Martin Group, we believe in telling you exactly what we mean—and living by our promises. You can count on us to do—or not do—exactly what we promise.

We Will:

• We will repair your machine within four hours for emergency service.
• We will stock all “high mortality” parts with your technician so your machine can be repaired on the first call.
• We will complete your “hold for parts” call within a day of receiving the parts needed.
• We will ensure your deadlines are reached by fixing your machine correctly the first time.
• We will provide ongoing training for our service team so we can continue to achieve highest-in-the-nation training scores with our manufacturer partners.
• We will award bonuses to our technicians based on their ability to perform accurate, quality repairs, not on the quantity of their calls.
• We will install all computer-related drivers and software and train on the same day of delivery, or schedule according to your preferences.
• We will install FleetView remote diagnostics software with your networked copier for automated meter reads, enhanced service data and alerts, and automated toner ordering.
• We will provide regular analysis and service reports to your sales rep so your account may be handled accurately in every aspect.
• We will bring you a loaner machine if your current machine cannot be repaired within 24 hours, or run your jobs in our headquarters.
• We will dispatch your service locally (from Walworth, Rock and Winnebago counties) instead of from a national clearing call center.
• We will give your machine the highest care on every Preventative Maintenance (PM) call and thoroughly clean it for highest efficiency.

We Won’t:

• We will not sell you a machine that we are not service trained for.
• We will not raise your cost per copy (cpc) charge more than 10 percent annually.
• We will not raise your lease or rental payment on the equipment—ever.
• We will not add a service base charge or hidden fees after the fact.
• We will not exclude normal consumable items, such as waste collection bottles, from your maintenance agreement.
• We will not exclude service rebuilds from your maintenance agreement.
• We will not skip doing your machine’s Preventative Maintenance (PM) checks.
• We will not give you a low price in the beginning of your service agreement only to dramatically raise your costs annually over the life of your lease.
• We will not charge you a cost per copy (cpc) for scanning.

For more information, please contact us at (800) 222-6265 or email us.

OneSource Managed Print Services

If you are like most organizations, you have a fleet of copiers, laser printers, fax machines, and inkjet printers all pumping out pages at an unknown cost. If you don’t know the true cost of your printing environment, let us help you determine your current printing expenses and discover as much as 30 percent hidden profit.

OneSource will determine your current monthly spending, and then we will discover how to save you at least 10 percent and in many cases as much as 20-40 percent savings! OneSource is our commitment to developing a partnership that will grow and evolve with your business.

Your customized OneSource “cost per image” total print management solution features these advantages:

• A flat cost per page billed monthly
   
• No capital expenditure required. If you have recently bought printers, we’ll even buy them back at your book value, with additional cash flow savings from day one
   
• Any repair costs including labor, parts, and travel
   
• Installation of Fleetview software for complete device monitoring for regular preventative maintenance checks, meter reads, and toner checks
   
• IT support
   
• Monthly usage analysis reports help you monitor, measure, and manage your equipment fleet and print production costs

For more information, please contact us at (800) 222-6265 or email us. 

A well-performing engine is crucial to your print-4-pay business. As your partner, we understand that every minute your machine is down costs you money.

We work hard to provide exceptional service and support that you can count on. We’ve tailored our staff training and our service response to meet the unique requirements of the production print environment:

Quick Response Time

• If you don’t talk to a service team member when you call us to report your problem, a service coordinator will return your call in less than 30 minutes – always.

Fast Emergency Service Response

• All emergency calls are handled within four hours guaranteed.

Industry-Leading Experience

• Martin Group service technicians have an average of 18.6 years of proven experience.

Manufacturer Trained and Certified

• Our technicians must complete a rigorous training program sponsored by our manufacturers. And training does not end once a technician has been certified on a particular machine—ongoing training is the Martin Group standard.

Fix It Right the First Time

• Our team first call effectiveness has held steady at a monthly team average around 60 percent for the last two years, consistently higher than the industry average of 36 percent (source:  BEI). 

Learn more about our Performance Promises.

Minimize Downtime with FleetView

FleetView is a small, secure software application that is installed on a networked computer to collect printer and copier metrics. It continuously monitors your networked printers and copiers for upcoming maintenance checks, meter reads, toner checks, and potential service issues. When FleetView detects an error message on your machine, an email is automatically sent to the Martin Service Department. Our service coordinator can often have a plan to fix your machine ready before you even know there’s a problem. It also monitors the toner levels and, when your machine gets low, alerts us to ship replacement toner before you run out.

For more information, please contact us at (800) 222-6265 or email us.

As your business partner, we offer a comprehensive selection of productivity enhancing application software solutions designed to solve critical business problems while maximizing productivity from your office equipment.

Our application solutions put you in complete control of your business’ information flow. Improve the way you work with your documents and files, streamline your archival and retrieval processes, manage your workflows and devices effortlessly, even easily create personalized transactional and promotional pieces in-house affordably.

Our application solutions were developed by exceptional programming companies based around the world and offered through our partnership with Konica Minolta. They are tested and guaranteed to work seamlessly with your multifunction systems.

Document Management

Electronic files are critical business assets. We offer powerful, simple document management applications to help you scan, store, distribute and archive information quickly and more cost effectively.

Unity Document Suite by Nuance

With the integrated power of PaperPort and OmniPage, Unity Document Suite is a complete desktop solution for scanning, image clean-up, document management and OCR capabilities. Work with your documents more efficiently with unity's valuable productivity tools for PDF creation, PDF conversion, PDF document assembly, optical character recognition (OCR), annotation, and image editing. 

eCopy by Nuance

eCopy software rapidly integrates paper-based documents into your existing business processes. You can count easily access, modify, distribute and share information faster and better than by using costly overnight couriers or sending faxes that can't match the quality of your original. Make electronic document distribution immediately accessible to virtually every office worker; scan paper documents into electronic format for integration into the most business applications; and simplify the process of entering paper-based data into enterprise content management systems.

DocRecord by Prism

Mange your documents easily with this robust archival system, featuring integrated scanning, archiving and advanced searching functions. DocRecord can help you manage information more quickly and cost-effective from anywhere on your network. Automate your workflow with integrated rules and messaging. The result is a smooth, intuitive workflow that enhances the power of your information. 

PrintShop Mail by Objectif Lune

Get better results with your target marketing campaigns -customize them with this desktop variable data printing application. With PrintShop Mail you can create one piece – and then easily customize it quickly for individual recipients. The application’s user-friendly tools allow you to add variable text and images so every print is unique. Efficient technology keeps your computer from being tied up while the final job is sent to your printer.

PlanetPress by Objectif Lune

Say good-bye to expensive pre-printed forms with PlanetPress, an electronic forms solution. PlanetPress’ modules enable easy creation and printing of transactional and transpromo documents. Data can be taken in from most hosts, including ODBC compliant databases. Your electronic form template can be easily revised when updates are needed. PlanetPress also gives you flexibility in how the final piece is distributed, including high-volume printing, faxing, emailing, and archiving options.

DocForm by Prism

PRISM DocForm helps you create flexible, full-color print documents and eDocuments of all types to suit a wide range of communications needs. You can dynamically merge data sources from multiple locations: databases, flat files, print streams, data streams, ERP and CRM programs, the web and third-party applications. DocForm accepts XML input, outputs XML and accepts mobile/remote data input from both Tablet PCs and signature pads. By storing static data on your printer and merging variable data, it optimizes print speed and minimizes network traffic.

Device Administration

Konica Minolta device administration software to network utilities supports all aspects of bizhub functionality. These aspects include device status, monitoring and setup, configuring multiple devices from a single point, bringing bizhub devices into enterprise systems and managing addresses and security dates more efficiently.
 

PageScope Enterprise Suite by Konica Minolta

PageScope is the integrated suite of Konica Minolta software applications that help you manage your bizhub documents and devices more effectively. PageScope software makes it easier to scan and store files, search and retrieve documents, create and update one-touch dialing lists, manage print jobs, maintain user authentication accounts, and print with desktop drag-and-drop simplicity. PageScope applications let end-users and administrators set up bizhub devices, check status, change settings, and integrate new devices into existing enterprise networks.
 

PageScope Mobile by Konica Minolta

The growth and popularity of iPad, iPhone and iPod touch devices and the need to access and manage your documents when you need them make the PageScope Mobile App a highly valuable tool. The PageScope Mobile App connects bizhub MFPs with an end-user’s iPhone, iPad and iPod touch and enables them to print documents and images as well as scan documents to their mobile device. With a wireless connection and the free App download, you’ll be printing and scanning documents in no time.

For more information, please contact us at (800) 222-6265 or email us.

At Martin Group, we feel a responsibility to the communities in which we do business. It is not enough for us to be part of their economic development, it also is crucial to support the educational institutions, charities, non-profits and grassroots organizations that make up the fabric of the entire community. Every year we support numerous local causes through volunteer participation and financial donations.

After hours, our staff members and their families are active volunteers in their home communities. Among our staff's civic involvements are the Rotary club, town government, city economic development commission, youth soccer coaching, the Jaycees, county animal shelter and Habitat for Humanity.

We at Martin’s are proud to live in, work in and share in the social responsibilities of our southern Wisconsin and northern Illinois communities.

Chamber of Commerce Memberships:

Martin Group believes in supporting the local business community. We are members of the following Chambers of Commerce, business networking associations and business alliances:

Greater Beloit Chamber of Commerce
Belvidere Area Chamber of Commerce
BNI International
Burlington Area Chamber of Commerce
Delavan-Delavan Lake Area Chamber of Commerce
East Troy Area Chamber of Commerce
Elkhorn Area Chamber of Commerce
Forward Janesville, Inc.
Fort Atkinson Area Chamber of Commerce
Greater Madison Chamber of Commerce
Kenosha Area Business Alliance
Geneva Lake Area Chamber of Commerce (Lake Geneva)
The Parks Chamber of Commerce (Loves Park and Machesney Park)
McHenry Area Chamber of Commerce
Middleton Chamber of Commerce<br />
 Monroe Chamber of Commerce
Rockford Chamber of Commerce
Rockford Area Services Association
Twin Lakes Area Chamber and Business Association
Walworth County Economic Development Alliance
Whitewater Chamber of Commerce
Woodstock Chamber of Commerce and Industry
 

Your OneSource Partnership Plan

Analysis

Your Martin Group analyst will examine your existing fleet, document every type of equipment, calculate your current spending and learn your workflow needs to understand your business environment.

Strategy

Your Martin Group account representative will strategize with you to develop a proposal tailored to your organization and a plan for a smooth transition.

Install

Your Martin Group technicians will install all new equipment, assign equipment ID numbers for easy referencing and conduct any necessary trainings for your staff.

Review

Your Martin Group team will meet with you after your first full invoice to review your entire project. Going forward, you will have quarterly reviews to proactively manage and evolve your fleet for the term of our partnership.

For more information, please contact us at (800) 222-6265 or email us.

We’re proud of our successes. More than anything it demonstrates our commitment to continuous improvement on behalf of our family of clients.

Recent Awards

• Inaugural National Elite Dealer of the Year award from The Week in Imaging
• Two-Time National Elite Dealer Award from OfficeDEALER magazine
• Premier Dealer award from GreatAmerica Leasing Corporation
• Eight-Time Dealer of Distinction award from GreatAmerica Leasing Corporation
• Seven-Time Pro-Tech Service Certification Award from Konica Minolta Business Solutions U.S.A
• Five Konica Minolta National Technician of the Month awards

Konica Minolta Service Training Awards

• Three Gold Seals (awarded to the top 1-5 percent of technical training students in the country)
• Twelve Silver Seals (awarded to the top 6-15 percent of technical training students in the country)
• Six-Time Konica Minolta Outstanding Sales Achievement Award
• Five-Time Konica Minolta Outstanding Sales Achievement Award
• Konica Minolta Outstanding High Volume Sales Award
• Konica Minolta Outstanding Mid-Range Color Sales Award
• Konica Minolta adVantage Service Excellence Award

Communicate Exactly the Way You Want To.

Today’s multifunction printers (MFPs) do much more than just making copies; they are complete communication systems. Consolidate copying, printing, scanning and even faxing into a single cost-saving device. Our trained account representatives can help you choose between dozens of options so that your professional system is exactly what you need to enhance your business.

Color Multifunction Printers

Konica Minolta's award-winning bizhub office color multifunction printers (MFPs) offer cost-effective, high-performance, high-value document management solutions for any office setting. The bizhub office product line delivers a broad range of print, copy, scan, and fax speeds with advanced finishing options. Color multifunction printers feature security options that can customized for the specific needs of your business.

Current Models

22-36 Pages Per Minute:
bizhub C224e
bizhub C284e
bizhub C35
bizhub C364e

45-65 Pages Per Minute:
bizhub C454e
bizhub C554e
bizhub C654e
bizhub C754e
 

Black & White Multifunction Printers

With their compact and cost-effective design, black and white multifunction printers from Konica Minolta deliver high-speed output, low-cost operation and all-in-one functionality for small- to mid-sized business departments and workgroups. Highly versatile devices, these bizhub multifunction printers can be configured with a number of modular finishing options - sorting and grouping, stapling, two and three-hole punching and saddle-stitch booklet making - to fit your company's needs. 

Current Models

22-42 Pages Per Minute:
bizhub 224e
bizhub 25e
bizhub 284e
bizhub 364e

50-75 Pages Per Minute:
bizhub 454e
bizhub 554e
bizhub 654e
bizhub 754e
  

 For more information, please contact us at (800) 222-6265 or email us.

Martin Group has provided quality office equipment and exceptional service in southern Wisconsin and northern Illinois for 31 years. Since our founding in 1980, we have made it our mission to provide solutions that exceed our clients’ expectations in harmony with an unyielding commitment to the highest principles of ethical business practices. 

We’ve grown from a small family-owned office supply and typewriter repair business into one of southern Wisconsin’s and northern Illinois’ largest Konica Minolta multifunction copier dealers, locally owned, locally operated, and constantly evolving to bring the best office equipment and services to our family of clients.

As an independently owned dealership, we align ourselves with multiple award-winning manufacturer partners to ensure the best options for you. We carry a complete line of office technology products, including multifunction copiers, printers and All-In-One desktop units; production print systems; fax machines and email-based faxing services; shredders; and application software.  Our services include OneSource, our managed print services programs.

Our long-term partnerships value the honesty, integrity and professionalism which we have shown them over the years. Our defining rule… we treat our clients the way we want to be treated.

When output means business.

High volume production environments demand exceptional quality with equipment you can count on. Professional printers find the reliability, speed and flexible options you need with Konica Minolta production print systems. Paired with Martin Group’s nationally award-winning service, we’ll minimize your downtime, reduce your costs and maximize your profit.

Color Production Print Systems

Put color into production with high-speed, high volume bizhub PRO color production print equipment. You'll have production-quality color output and workhouse reliability, with spectacular image quality and a wide range of options for document finishing and professional color management --as well as simple touch-screen operation and enhanced workflow efficiencies.

Current Models

bizhub PRO C6000L
bizhub PRO C65hc
 

Color Digital Press Systems

Commercial Printers adapting to the realities of the digital era can now count on bizhub PRESS to get them where they need to be. This digital press series provides quick and efficient printing of short run materials without the need to make or change plates required with offset printing while maintaining the color quality and throughput power that keeps them competitive.

Current Models

bizhub PRESS C6000
bizhub PRESS C7000/C7000P
bizhub PRESS C70hc
bizhub PRESS C8000
 

Black & White Production Print Systems

The rigors of production print demand more than high-volume output -- keep work flowing and customers satisfied with bizhub PRO production printers from Konica Minolta. With Konica Minolta you'll experience blazing output speed, precise registration accuracy, high-capacity paper handling and fast-turnaround at a fraction of the cost

Current Models

Konica Minolta bizhub PRO 950
Konica Minolta bizhub 1051
Konica Minolta bizhub PRO 1200
Konica Minolta bizhub PRO 1200P
 

For more information, please contact us at (800) 222-6265 or email us.

When Output Means Business

In print production, choosing the right machines and the right servicing dealer can mean the difference between profit and loss.

Products That Make You Money

We carry a complete line of monochrome high volume production print and color digital press systems from Konica Minolta. Konica Minolta’s award-winning production printer systems are packed with the quality, innovation, and value that your business demands.

Solutions That Help Your Business

Our productivity-enhancing solutions help you improve your workflows, add to your services, perfect your color product, and maximize your profits. Our solutions are guaranteed to work seamlessly with your Konica Minolta systems, 

Service That You Can Count On

No one can afford lost production time caused by a down machine. Martin Group leads the industry in award-winning service and support - with a first call effectiveness rating that’s nearly double the industry standard. We fix it fast - and fix it right the first time – so you can get back to business.

For more information, please contact us at (800) 222-6265 or email us.

When Output Means Business.

High volume production environments demand exceptional quality with equipment you can count on. Whether you’re a Print-4-Pay professional, a central reproduction hub for your entire company, or the copy center for a school district, you’ll find the reliability, speed and flexible options you need with Konica Minolta production print systems. Paired with Martin Group’s nationally award-winning service, we’ll minimize your downtime, reduce your costs and maximize your profit.

Color Production Print Systems

Put color into production with high-speed, high volume bizhub PRO color production print equipment. You'll have production-quality color output and workhouse reliability, with spectacular image quality and a wide range of options for document finishing and professional color management --as well as simple touch-screen operation and enhanced workflow efficiencies.

Current Models

bizhub PRO C6000L
bizhub PRO C65hc
 

Color Digital Press Systems

Commercial Printers adapting to the realities of the digital era can now count on bizhub PRESS to get them where they need to be. This digital press series provides quick and efficient printing of short run materials without the need to make or change plates required with offset printing while maintaining the color quality and throughput power that keeps them competitive.

Current Models

bizhub PRESS C6000
bizhub PRESS C7000/C7000P
bizhub PRESS C70hc
bizhub PRESS C8000
 

Black & White Production Print Systems

The rigors of production print demand more than high-volume output -- keep work flowing and customers satisfied with bizhub PRO production printers from Konica Minolta. With Konica Minolta you'll experience blazing output speed, precise registration accuracy, high-capacity paper handling and fast-turnaround at a fraction of the cost

Current Models

Konica Minolta bizhub PRO 950
Konica Minolta bizhub 1051
Konica Minolta bizhub PRO 1200
Konica Minolta bizhub PRO 1200P
 

For more information, please contact us at (800) 222-6265 or email us.

Professional. Affordable. Great Quality.

Today’s digital laser printers are packed with all the features you’d expect from larger console systems. Seamless network integration, wireless connectivity, web-based administrator tools and powerful security features make these systems reliable peripherals for busy IT administrators. Choose between printer-only and All-In-One systems, which add copying, scanning and faxing to desktop printing.

bizhub

Konica Minolta's bizhub printers are designed to produce high quality prints. Available in both color and monochrome systems, bizhub printer systems feature monthly duty cycles from 35,000 prints to 200,000 prints.

Current Models

bizhub 20 All-In-One
bizhub 20P Printer
bizhub 40P Printer
bizhub C25 All-In-One
bizhub C35P Printer
 

magicolor

Konica Minolta magicolor printers provide color and B&W print output and are compatible with a wide range of operating systems.

Current Models

magicolor 5670EN Printer
 

pagepro

Get more done in less time with a Konica Minolta pagepro printer. Designed for small offices and home offices, pagepro printers are the perfect monochrome solution for general business and advanced graphics applications.

Current Models

pagepro 4650EN Printer
pagepro 5650EN Printer
 

For more information, please contact us at (800) 222-6265 or email us.

As an independently owned dealership, we have carefully selected our manufacturer partners in order to provide you with the best overall product and service choices. Our partners are world leaders in research and development of office technology.

We carry a complete line of office technology products, including multifunction copiers, printers and All-in-One desktop devices, fax machines and email-based faxing services, whiteboards, shredders and application software. Our manufacturer partners consistently earn the highest ratings in user surveys and by independent analysis.

Our Manufacturer Partners:

Konica Minolta Business Solutions
Muratec Americas, Inc.
Hewlett Packard
Martin Yale/Intimus
EasyLink Services International Corporation
Electronic Systems Protection

For more information, please contact us at (800) 222-6265 or info@martingroup.com.

FleetView is Printer Fleet Management Software

FleetView is a small software application that is installed on a networked computer to collect printer and copier metrics. It runs silently in the background as a Windows service to periodically monitor your networked printers, copiers, fax machines, or multifunction peripherals for upcoming maintenance checks, meter reads, toner checks, and potential service issues. It is small and creates minimal network traffic, approximately equal to the network traffic created by visiting a single standard webpage.

What Data Does FleetView Collect?

FleetView never stores any personal or user data. Only information that is stored in the memory of the networked printers and copiers is collected.

Data collection is limited to:

• IP address
• Device description
• Serial number
• Meter readings
• Page counts
• Monochrome/color identification
• LCD reading
• Device status
• Toner levels
• Asset/tag number
• Location
• MAC address

Where Does the Data Go?

Collected data is encrypted and transmitted to a secure web server. The data is used by our OneSource analysts in your consultation and analysis reports. The meter reads, device status and toner levels information is used by our service department to record meter reads, check for service issues (sometimes even before you can report them!) and automate toner requests. You’ll receive regular reports that analyze usage and output from your fleet of machines.

Is My Business Data Safe?

Absolutely. FleetView does not collect, house, or transmit any information regarding the content of your print jobs. Using FleetView has no impact on your compliance with the various federal reporting and privacy laws.

Can Everyone Benefit from FleetView?

Yes! From one machine to a hundred or more, FleetView helps our family of clients save time, money, and headaches on their print output. With FleetView running quietly in the background, you’ll enjoy optimal performance and peace of mind with no cost or effort at all.

For more information, please contact us at (800) 222-6265 or email us.

Martin Group – driven by people. Our tagline represents both the reason why we do what we do – our clients – and the reason why we excel at what we do – our exceptional staff. We understand that our greatest asset is our people. Every staff member has a critical role in driving company growth.

Competitive wages, performance-based bonuses, medical insurance program, paid vacation and holidays, and an attractive 401(k) plan combine to make Martin Group an ideal place to work. Our staff enjoys a professional teamwork environment, continuous training, and the support necessary to excel. Company social activities add to the enjoyable working environment.

As we continue to grow, we are always looking for new talent and fresh ideas. If you have a commitment to providing exceptional customer service and a skill set in one of our three core areas, we encourage you to submit your resume for consideration.

ADMINISTRATION

Our internal administration team handles the behind-the-scenes details of taking care of our clients and our company. Functions include accounts payable/accounts receivable, contract administration, lease administration, marketing and order processing. Computer competency required.

SALES

Our account representatives manage a geographic territory to develop long-term relationships with our clients. They are responsible for developing the account base; selling office equipment and Martin Group services, including OneSource managed print services; and client care. Previous sales experience preferred.

CURRENT OPENINGS

SERVICE

Our service team sets up your equipment, delivers and installs it, connects it to your network for printing, and performs any necessary repairs and preventative maintenance. Technical or IT skills a must. The team also includes our dispatch, inventory and supply shipment staff. Good organizational skills and communication skills necessary.

For more information or to apply, please send an email to careers@martingroup.com. Please indicate the core area in which you are interested in the subject line. 

We are an Affirmative Action/Equal Opportunity Employer. Employment selection and related decisions are made without regard to sex, race, age disability, religion, national origin, color or any other protected class.

Konica Minolta Multifunction Copiers, Production Print Equipment and Printers

To download printer drivers, Materials Safety Data Sheets (MSDS), and utilities, please click here.

To download product manuals and user guides, please click here.

Muratec Multfunction Copiers and Fax Machines

To download printer drivers, please click here.

To download Materials Safety Data Sheets (MSDS), please click here.

If you need IT assistance with installing a driver, please contact our Service Department at (800) 696-8911 or service@martingroup.com.

Here are some of the most common questions that that we hear from our family of clients.  Don't see what you're looking for? Call us at (800) 222-6265. 

Leasing

To understand the pros and cons of leasing versus outright purchase of your office equipment, click here. 

Troubleshooting

Here are a few of the most commonly asked troubleshooting questions on office equipment. 

Scams

Click here to learn how to protect yourself against printer cartridge and toner scams. 

Security

Document and information security is important for your peace of mind. Learn how your Martin Group team keeps your information safe. 

Environment

Curious about the environmental impact of today's digital machines?  Want to know how to recycle your toner bottles or need an MSDS sheet?  Check here.

Please fill out this form completely and hit "Submit" to send your request to our Service Department.

Please Note: If you are ordering toner for more than one machine, you must complete a separate form for each toner order. If you have any questions, please contact our Service Department at (800) 696-8911.

Automate Supply Orders with FleetView

FleetView is a small, secure software application that is installed on a networked computer to collect printer and copier metrics. It continuously monitors your networked printers and copiers for upcoming maintenance checks, meter reads, toner levels, and potential service issues. When your machine gets low on toner, FleetView alerts us to ship you a replacement before you run out – often before you can call us.

If your business is not already using FleetView, call our Service Department to see if your machine’s toner orders can be automated and to arrange for your installation. We offer the FleetView service at no charge to our family of clients.

Please fill out this form completely and hit “Submit” to report your meter read.

Please Note: If you have more than one meter read to submit, please complete a separate form for each tag number.  If you have any questions, please contact our Service Department at (800) 696-8911 or service@martingroup.com.

Automate Meter Reads with FleetView

FleetView  is a small, secure software application that is installed on a networked computer to collect printer and copier metrics. It continuously monitors your networked printers and copiers for upcoming maintenance checks, meter reads, toner levels, and potential service issues. When it’s time to report your monthly or quarterly meter reads, FleetView does it for you – no more having to look up the numbers on your machine’s control panel and contacting us with the report.

If your business is not already using FleetView , call our Service Department to see if your machine’s meter reads can be automated and to arrange for your installation. We offer the FleetView service at no charge to our family of clients.
 

Please fill out this form completely and hit "Submit" to send it to the Martin Group service dispatcher.

If you require an emergency service call, do not use this form. Please contact our Service Department at (800) 696-8911.

Minimize Downtime with FleetView

FleetView is a small, secure software application that is installed on a networked computer to collect printer and copier metrics. It continuously monitors your networked printers and copiers for upcoming maintenance checks, meter reads, toner levels, and potential service issues. When FleetView detects an error message on your machine, an email is automatically sent to the Martin Service Department. Our service coordinator can often have a plan to fix your machine ready before you even know there’s a problem.

If your business is not already using FleetView, call our Service Department to see if your machine’s error reporting can be automated and to arrange for your installation. We offer the FleetView service at no charge to our family of clients.
 

 Committed to Service

Martin Group has earned an unparalleled reputation for consistently delivering outstanding service to our clients. Our staff has earned national recognition for service and expertise. We work hard to keep your business running smoothly, and we never stop looking for ways to serve you faster and better.

Our Lake Geneva-based dispatch team and locally based technicians throughout southern Wisconsin and northern Illinois ensure that your service call will be answered promptly. Supplies such as toner ship daily from our headquarters, ensuring you will always be up and running.

Quick Response Time

• If you don’t talk to a service team member when you call us to report your problem, a service coordinator will return your call in less than 30 minutes – always.

 Fast Emergency Service Response

• All emergency calls are handled within four hours guaranteed.

 Industry-Leading Experience

• Martin Group service technicians have an average of 18.6 years of proven experience.

 Manufacturer Trained and Certified

• Our technicians must complete a rigorous training program sponsored by our manufacturers. And training does not end once a technician has been certified on a particular machine—ongoing training is the Martin Group standard.

 Fix It Right the First Time

• Our team first call effectiveness has held steady at a monthly team average around 60 percent for the last two years, consistently higher than the industry average of 36 percent (source: BEI).

With our 30-year proven history of exceptional service and support, we are honored that many of our clients have chosen us to be their office technology partner the entire time. We are committed to doing Whatever It Takes to satisfy our family of clients.

For more information, please contact us at (800) 222-6265 or email us. 

Our Executive Team

	John Stensland President and Owner   John Stensland has been in the office equipment industry his entire professional life, starting out selling fax machines and analog copiers in the 1980s. He joined Martin Business Group in 1999 as vice president and partner and became sole owner, CEO, and president in 2007. He is a familiar face in the community through his involvement in the Lake Geneva Rotary Club, where he has served as President and as Assistant District Governor for southern Wisconsin District 6270. He also serves as board member of the Lake Geneva Chamber of Commerce. John also is a noted amateur photographer.
	Rebecca Turk General Manager Rebecca Turk joined the Martin Group team in 2010 and became the General Manager in 2012. As our GM she oversees our finances, human resources, and our day to day operations. Rebecca graduated Lambda Pi Eta from UW-Milwaukee with a BA in Communications and she also gained 9 years of experience in the financial industry. In the rare times that Rebecca isn’t crunching numbers, setting goals, or working on spreadsheets – she enjoys theatre, traveling, and photography.
	Ross Gruenwald Field Service Manager Ross is a 12 year veteran of the office and production equipment industry. He joined the Martin Group team in 2008. Ross started in the industry when a copier was just a copier and has evolved with the industry to the current multi-function devices. He is the recipient of multiple industry manufacturer awards from Konica Minolta, Toshiba, Ricoh, Riso, and Oki Data. In his off time, Ross is a 1st Lieutenant in the Civil Air Patrol Civilian Auxiliary to the United States Air Force, where he is an aerospace education officer and leadership officer. He also enjoys breathing new life into vintage Oldsmobiles with his family.
	Brian Willis Field Service Supervisor An 8-year Martin Group veteran, Brain Willis got his start in the copier repair business in 1985. As one of our Senior Service Technicians, he has fixed it all – from old analog copiers to today’s complex production printing systems. Brian holds two Gold Seal awards with Konica Minolta. The Gold Seal award is the highest recognition Konica Minolta presents to students that attend a certified training course. The awards are extremely difficult to achieve and require special recognition from the course director regarding the specified technician.  In Brian’s off time he enjoys camping, target shooting and traveling.

It All Started With a Building…

In 1980, George and Dorothy Martin were looking to purchase a building in downtown Lake Geneva, WI.  They found the perfect one, but with a condition.  The only way the older couple who owned the building would sell it was if the Martin family also purchased the office supply business that was already in it.  So, they approached their son Patrick Martin about buying the business, and Martin Office Supply was born.  The new company specialized in office supplies and furniture and took in broken typewriters for repair by other vendors.

Patrick talked with his brother, Brian Martin, about the need for a local typewriter repair service.  Brian attended typewriter repair school and started a new company, Martin Office Equipment, in 1985.  Located in the basement of the Martin Office Supply business building, Martin Office Equipment took off quickly and soon expanded its offerings to sell Panasonic faxes.  In 1990, Brian added Panasonic analog copiers to the line-up, and in 1991 the two businesses merged under the name Martin Office Supply.

The new Martin Office Supply continued to grow, and in 1993 moved into a bigger building located on the north side of Lake Geneva.  To emphasize the increasing role of office equipment sales and service, the company changed its name to Martin Business Group in 1996 and sold off the office supply portion of the business. 

We continued our expansion by opening satellite offices in Beloit, WI; Rockford, IL; Kenosha, WI; and Madison, WI.  A brand-new corporate headquarters was opened on the east side of Lake Geneva in 1998, where we are located to this day. 

In 1999, a major milestone occurred with John Stensland joining the company as a third partner and co-owner (and unofficial third Martin brother).  With Patrick as CEO, Brian as President, and John as Vice President, this leadership team completed our transition to a full-service office equipment service provider.  In 2000, Martin Business Group became a Konica dealer and has sold that award-winning line-up of desktop printers, office console systems and production print machines for the past 11 years.

In 2007, the Martin brothers decided the time had come to retire.  John Stensland became the sole owner and President, and renewed our commitment to the principles of exceptional client service and ethical business practices which we were founded on.  

We expanded our services again with the launch of OneSource, our managed print services programs to help our clients get control over their total printing costs through all their output devices.  We added a second manufacturer partner, Muratec, to offer faxes and smaller desktop systems.  We also entered into a synergy relationship with OfficePro, an office supply company in Janesville, WI, offering complete one-stop support for all office needs.  In support of this relationship, our Beloit office moved to Janesville, WI, in 2010.

During the 2000s, we racked up a number of major awards and accomplishments.  We won our first Konica Minolta national Pro-Tech service certification award in 2006, the first year we were eligible for the program.  We have repeated that win every year since.  We also have been honored as a two-time recipient of the Elite Dealer award from OfficeDEALER magazine, making us one of the top 100 office equipment dealers in the United States.  In 2011, we were selected as the inaugural winner of the National Elite Dealer of the Year award from The Week in Imaging.     In 2011       In

We celebrated our 30th anniversary in 2010 with a new name, Martin Group, and a new tagline, driven by people , which represents both the reason why we do what we do – our family of clients – and the reason why we excel at what we do – our exceptional staff.

The Martin Difference

Why driven by people? It represents both the reason why we do what we do – our family of clients – and the reason why we excel at what we do – our exceptional staff.