FleetView

FleetView is Printer Fleet Management Software

FleetView is a small software application that is installed on a networked computer to collect printer and copier metrics. It runs silently in the background as a Windows service to periodically monitor your networked printers, copiers, fax machines, or multifunction peripherals for upcoming maintenance checks, meter reads, toner checks, and potential service issues. It is small and creates minimal network traffic, approximately equal to the network traffic created by visiting a single standard webpage.

What Data Does FleetView Collect?

FleetView never stores any personal or user data. Only information that is stored in the memory of the networked printers and copiers is collected.

Data collection is limited to:

  • IP address
  • Device description
  • Serial number
  • Meter readings
  • Page counts
  • Monochrome/color identification
  • LCD reading
  • Device status
  • Toner levels
  • Asset/tag number
  • Location
  • MAC address

 

Where Does the Data Go?

Collected data is encrypted and transmitted to a secure web server. The data is used by our OneSource analysts in your consultation and analysis reports. The meter reads, device status and toner levels information is used by our service department to record meter reads, check for service issues (sometimes even before you can report them!) and automate toner requests. You’ll receive regular reports that analyze usage and output from your fleet of machines.

Is My Business Data Safe?

Absolutely. FleetView does not collect, house, or transmit any information regarding the content of your print jobs. Using FleetView has no impact on your compliance with the various federal reporting and privacy laws.

Can Everyone Benefit from FleetView?

Yes! From one machine to a hundred or more, FleetView helps our family of clients save time, money, and headaches on their print output. With FleetView running quietly in the background, you’ll enjoy optimal performance and peace of mind with no cost or effort at all.

For more information, please contact us at (800) 222-6265 or email us.